Scarpa offers free shipping and returns to Norway, Sweden & Finland. For returns, the return portal can be used here: Return portal

Once your order has been processed, it will typically take 1-2 business days to receive your order if you are in the UK, 2-3 business days if you are in Europe, 3-5 business days if you are in North America and the Middle East, and 4-7 business days if you are in Asia.

Scarpa ships worldwide from Denmark.

Once your order has been shipped, you will receive an email with your tracking number so you can follow the package.

Scarpa's shoes are large in size, therefore reduce by 0.5 - 1 compared to normal. See also our size guide.

Use a good leather conditioner or shoe cream once a week if you use your footwear frequently. This way you maintain the softness and flexibility of the leather. Also remember the sole edges.

If the footwear gets very wet in, for example, a rain shower, you must let it dry at room temperature. Never put it on a heater. When it is dry, finish with a good leather conditioner.

Feel free to use shoe horns to spare the heel cap so that you maintain support in the footwear.

When the sole is worn, we recommend a thin forefoot insole. Approx. 2 mm thick. So that you maintain the good fit of the shoe.

As a consumer, you have a 14-day right of withdrawal when you shop online with us. Use our return portal. Please note that we only offer free shipping to the Nordic countries.

There is no duty if you order within the EU.

Please be aware that customs duties may occur in the relevant country outside the EU & Norway. Scarpa is not responsible for customs duties outside the EU. It is therefore the customer's own responsibility to investigate customs regulations in the country in question where they want the goods delivered.

At Scarpa, we primarily sell our own brand, Scarpa. In addition, we offer shoes from Ducanero, King, and Bubetti, as well as bags from Campomaggi.

To a limited extent, we also sell shoes and boots from brands such as Moma, Preventi, INK, Sassetti, Fauzian Jeunesse, Pantanetti, and Brador, as well as Officine Creative.